Senior 1st line / Junior 2nd line Support Engineer

2020-12-31T09:43:12+01:00By |

JOB DESCRIPTION Communicating with clients in English via phone, email and onscreen chat. Providing remote support in solving problems for an English-speaking clientele Assistance in establishing new and ongoing projects Maintenance of hardware and software with health checks Keeping a diary of all calls PERSON SPECIFICATION A successful candidate will have the following features: